Training

Mobility Product Overview

• Core functionality, security, differentiation, and productivity benefits
• System administration and user experience

Mobility Architecture

• Functional roles: Mobility Server, Warehouse, Reporting Server, and Mobility client
• Authentication, encryption, and persistence
• Scalability
• Design, deployment, redundancy, and load balancing

Mobility Installation – Virtual Cloud Environment

• Mobility Server Installation
• Post installation best practices
• Mobility Client Installation
• Validate connectivity
• Review management console status screens
• Simulate network connectivity loss and roaming
• Test application session persistence
• Perform an in-place upgrade to 11.5!

Configuration Module and Exercises

• Management console
• Server and client settings hierarchy
• Work with user and device groups
• Map Mobility groups to Active Directory groups
• Configure Global Settings
• Configure User groups
• Quarantine best practices
• Secure communications between Mobility Server components
• Configure role based access to the Mobility Console
• BYOD configuration
• Automatic updating of the Mobility client

Authentication

• Certificate Authority setup
• RADIUS server setup
• Setup Unattended Mode
• Configure authentication profiles
• Full PKI deployment
• Captive portal authentication

Analytics Module and Exercises

• Architecture
• Generate reports
• Analyze application usage
• Find high data usage
• Locate unauthorized applications
• Work with NIC groups

Policy Module and Exercises

• Purpose and benefits
• Rule structure and implementation
• Policy scenarios
• Quality of service and real-time optimizations
• Create a rule set
• Work with web acceleration
• Subscribing a device
• Restrict access to a single business application
• Pass-through an application outside the tunnel
• Manipulate traffic based on destination domain (YouTube, Netflix, etc)
• Override interface speeds
• Policy troubleshooting

Network Access Control Module and Exercises

• Purpose and benefits
• Rule structure and implementation
• NAC + Policy
• Use the NAC ruleset wizard to create a base set of rules
• Define remediation level for firewall failure
• Quarantine client for Antivirus failure
• Restrict access (remediate) client as a result of a failure
• Simulate and validate each condition

Management Tools & Troubleshooting

• Server & client event and debugging
• Upgrade and server migration planning
• Command line troubleshooting
• Client activity logs
• Warehouse logs, backup, and management
• Automate warehouse backups
• Automate migrating a Mobility client to a new server pool
• Mobility registry settings
• Individual help (bring your specific situations that you are working on and we will use them as a class project)

Introductions & Class Logistics

Diagnostics Product Overview

• Core functionality and productivity benefits
• System administration and user experience

Diagnostics Client Architecture

• Client Authentication
• Supported Network Adapters
• Server Configuration
• Client Configuration
• Client Reports
• iOS and Android Configuration

Diagnostics Server and Client Installation

• Diagnostics Server Installation
• Diagnostics Server Configuration
• Database Import
• Configuring Client Authentication
• Testing Communication
• Post installation best practices

Diagnostics Tests

• Configure Custom Diagnostics Client Tests
• Executing Client Diagnostics Tests (manual and automatically)
• Interpreting Diagnostics Reports
• Using Diagnostics Reports to Aid in Client Troubleshooting
• Configure Alerts
• Configure Notifications via Text and SMTP

Diagnostics Network Performance

• Working with Device Maps
• Understanding Technology Availability
• Understanding Technology Trends
• Understanding the Performance of Individual Network Adapters
• Executing Client Diagnostics Tests (manual and automatically)
• Interpreting Diagnostics Reports
• Using Diagnostics Reports to Aid in Client Troubleshooting
• Configure Alerts
• Configure Notifications via Text and SMTP

Diagnostics Network Usage

• Viewing Data Consumption for Carrier(s)
• Identify Top Data Users
• Identify Low Plan Usage
• Identify Under Used Network Devices

Diagnostics Dropped Connections

• Identifying Dropped Connection Trends
• Identify Problematic Hardware

Diagnostics Inventory

• Viewing Inventory Information
• Understanding Device Firmware
• Identify Devices That Require Firmware Updates
• Viewing Device Population Reports
• Viewing Devices Categorized by Carrier

MobileIQ Product Overview

• Core functionality and productivity benefits
• System administration and user experience

MobileIQ Product Architecture

• Hardware Requirements
• Understanding Data Volume
• MobileIQ Management Tool
• Configuring Diagnostics and Mobility Data Export

MobileIQ Labs

• Install the MobileIQ Server
• Configure MobileIQ
• Import sample data
• Configure data export settings
• BYOD configuration

MobileIQ Dashboards

• Performance
• Threat Defense
• Cost Control
• Inventory