The enormous shift to remote working has created problems that experience monitoring solutions are uniquely capable of resolving.
The ability to gather real-time, actionable data about the experience of workers can have a massive impact on the success of a business. The benefits range from increasing productivity and uptime to improving employee morale and ultimately boosting the customer experience.
Gartner: Market Guide for Experience Monitoring
Gartner first published its Market Guide for Digital Experience Monitoring by Federico De Silva, Charley Rich and Josh Chessman in 2019, which was followed up by a more exhaustive overview in August 2020. This document outlines three core types of DEM: real user monitoring (RUM), endpoint monitoring (EP), and synthetic transaction monitoring (STM).
The Forrester New Wave™: End-User Experience Management
In Forrester’s evaluation of the emerging market for end-user experience management (EUEM), they identify the 11 most significant providers in the category– including NetMotion. This report details how well each vendor scored against 10 criteria and where they stand in relation to each other. Find out how NetMotion stacks up.
NetMotion: An introduction to experience monitoring
This report provides an overview of the emerging concept of experience monitoring, including explanations of the underlying principles, and examples of how to apply them. This report also contains original research that validates the widespread adoption of experience monitoring, helping IT leaders create best practices.
NetMotion Digital Experience Monitoring (DEM)
Remote workers have traditionally been a blind spot for IT and mobility teams. NetMotion DEM provides real-time data about the device, application and network performance in a single pane of glass. No other DEM solution can provide the same level of insight into mobile workers, showing real-time, non-synthetic information on networks, applications, devices and much more.
Improve the experience
While other experience monitoring products can reveal what’s going wrong, few can help proactively and reactively resolve issues. NetMotion’s policy features and optimized tunnel do exactly that. When things go wrong for remote workers, NetMotion provides help desk teams with a diagnostics snapshot to facilitate swift resolution. The NetMotion VPN is also the only technology of its kind to actively improve the employee experience, silently keeping workers productive and free from frustration.
NetMotion provides in-depth visibility, all the way to the edge
• Data from the device
• Data from the OS
• Data from the application
• Data from the network – any network
NetMotion helps customers turn data insights into business value
• Conditional policy engine
• Native remediation
• Integrated VPN and SDP/ZTNA
• Diagnostics-powered policy
• Proactive and reactive
NetMotion does this while optimizing device and network performance
• Lightweight application
• No impact on battery
• Optimized connectivity
• Full OS parity
• Invisible and makes users happy
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