Experience Monitoring
Understand, diagnose and improve the remote working experience
The enormous shift to distributed working has created problems that experience monitoring solutions are uniquely capable of resolving. The ability to gather real-time, actionable data about the experience of workers can have a massive impact on the success of a business. The benefits range from increasing productivity and savings to improving employee morale and ultimately boosting the customer experience.

Real employee data
Remote workers have traditionally been a blind spot for IT and mobility teams. NetMotion DEM provides real-time data about the device, application and network performance in a single pane of glass. No other experience monitoring solution can provide the same level of insight into mobile workers, showing real-time, non-synthetic information on networks, applications, devices and much more.

Make things better
While other DEM products can reveal what’s going wrong, few can help proactively and reactively resolve issues. NetMotion’s policy features and optimized tunnel do exactly that. When things go wrong for remote workers, NetMotion provides help desk teams with a diagnostics snapshot to facilitate swift resolution. It actively improves the employee experience, silently keeping workers productive and free from frustration.

The benefits of NetMotion experience monitoring
In-depth visibility, all the way to the edge
Data from the device
Data from the OS
Data from the application
Data from the network – any network
Turn data insights into business value
Conditional policy engine
Native remediation
Integrated VPN and SDP/ZTNA
Diagnostics-powered policy
Proactive and reactive
Optimize device and network performance
Lightweight application
No impact on battery
Optimized connectivity
Full OS parity
Invisible and makes users happy
NetMotion experience monitoring
Experience monitoring (DEM) is included as part of the NetMotion platform to all customers. It offers a rich variety of features to power your organization’s SASE strategy.

Diagnose exactly what, when and how things go wrong for remote workers

Stabilize and improve connectivity on weak networks

A powerful policy engine to automatically improve the employee experience

Additional support insights to reduce helpdesk tickets by over 30%

Flexible deployment options, including private cloud, hosted SaaS or on-premise.

Highly flexible and scalable to changing requirements

DEM
is a part of the SASE framework
SASE encompasses a number of different technologies and solutions. Learn more about the various components of SASE: