BYOD brings inherent issues to a company: a marked lack of visibility into how employees are using their devices when compared to traditional computing, resulting in significantly increased exposure to legal liability, cybersecurity risks and mounting operational costs.
Clarence Foster of NetMotion outlines six steps for improving customer service, and ultimately, the Net Promoter Score.
Jason Turner of NetMotion joins the eChannel News podcast to discuss mobile performance management.
Joel Windels of NetMotion sits down with The Tech Blog Writer podcast to discuss the future of mobility.
Although mobility leaders want to mitigate risks associated with device security, it is tough to do this when you lack basic visibility into the incidents.
Mobile-centric solutions must consider the experience from the employee’s perspective.